Shipping & Ordering Questions
What are your office hours?
During the Easter season (March 1,2014 – April 19. 2014, our office is open from 8am to 6pm EST). We will be closed on Easter Sunday.
When will my order ship?
Orders placed before 1:00pm EST Monday through Friday will ship the same day. Orders placed on the weekend or on a holiday will ship the next business day. An email confirmation will be sent after order placement.
What is the last day I should order to receive delivery before Easter?
Any order placed before 1:00pm EST on Monday, April 14th will ship the same day and should arrive by Saturday, April 19th. Our standard shipping method is USPS Priority Mail. If you would like to order after 4/14, please contact us at email@example.com or call (813)926-2227 directly to arrange for alternative delivery method.
Can I order from an international address?
We currently ship only in the US.
My package did not arrive—what should I do?
Please call our office, at 1-813-926-2227, or email firstname.lastname@example.org
Please note: delivery complaints regarding product must be lodged within 30 days of original order placement.
Do you accept returns?
We do not accept returns unless there is a problem with your order. In that case, please contact our customer service department within 30 days of purchase at email@example.com.
Returns will not be accepted after 30 days.
Can I order a Lollipop Seeds that Sprout for Kind Deeds™ by mail?
Yes, U.S. residents can order by mail by sending your name, address and a check or money order for $19.95 plus $6 shipping to: Lollipop Seeds 16304 Rock Lake Drive Odessa, FL 33556. Note: Please allow two weeks for mail order delivery.
What stores carry Lollipop Seeds that Sprout for Kind Deeds™?
Currently Lollipop Seeds that Sprout for Kind Deeds™ is only available on line.
What if I own a store or e-commerce site and would like to sell Lollipop Seeds that Sprout for Kind Deeds?
Please call us at (813) 926-2227 or email: firstname.lastname@example.org for more information.
Can I eat the Lollipop Seeds? What if I do?
Lollipop Seeds are non-toxic and organic. So, if you eat them they won’t harm you. But these seeds are for planting, not for eating! The Easter Bunny thinks you’ll enjoy eating the lollipops that sprout on Easter morning a whole lot more than the seeds!
Does Lollipop Seeds that Sprout for Kind Deeds™ include lollipops?
The kit includes the book, seed packets and seed markers. It does not include lollipops.
Do we have to bury them in the ground?
No, you don’t have to bury them in the ground to plant them. All you have to do is toss them on the grass, the ground or a planter and –as long as you do your kind deed for someone– they will sprout.
What if it is raining or snowing outside and our yard is covered? Or what if we don’t have a yard?
No yard? Bad weather? No problem! Lollipop Seeds can sprout from any inside pot or planter.
What if they don’t sprout?
While it is EXTREMELY rare for the seeds to not sprout, do not worry. If they don’t sprout on Easter Sunday, do another kind deed for someone, and sprinkle a little bit of sugar where you planted the seeds. Your parents will know best when to check back on the seeds to see if they sprouted.
What kind of lollipops will sprout?
Lollipop Seeds sprout all kinds of lollipops. Given all lollipops are sweet and colorful, you’re sure to enjoy the results of your kindness.